Case Studies :

Optimising Last Mile Pickup and Delivery

Organisations with last mile delivery operations are faced with an increasingly competitive marketplace. They are constantly challenged by customer demands, driver shortages, and adverse economic conditions caused by everything from rising fuel prices to changing legislation. These and other circums...

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News : 6th May 2011

Launch of Bestrane Solution for Newspaper Home Deliveries

Melbourne, Australia -- Today Bestrane Group has launched a service to plan newspaper home deliveries on behalf of newspaper distributors. Working closely with selected newsagents, Bestrane has used RouteSmart for ArcGIS to develop a service where distributors of newspapers to residential homes can ...

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Bestrane provides first line support to Dock Appointments users in Australia. This support allows users to log calls for requests such as Password Reset, Supplier Details Update, Supplier Users Update, Carrier Details Update, Carrier Users Update.

Support Portal: Create/Manage Support Requests

Registered users are able to create, update and manage your Bestrane support requests through our online support portal.

Email Requests:

Password Reset Request to request the reset of your password

Supplier Details Update to update Supplier name, address and user information

Supplier Add Carrier to add Carriers working for Suppliers

Carrier Details Update to update Carrier name, address and user information

Support requests will be actioned within 24 business hours the request, provided sufficient information is provided.

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